Policies

Payment

Payment should be delivered within 48 hours. Payments can be made through PayPal. You do not need a PayPal Account to pay for your items through PayPal
. Packages will NOT be sent until the payment has been received.

We do not accept payment by check, money order or send orders COD. All payments are processed through paypal.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.

 

Shipping

To United States addresses:

Free shipping to United States addresses – All items are shipped UPS Ground, FEDEX Ground or USPS Priority Mail within 3-5 business days of order at no additional charge to you. Please email me at hypnoears@gmail.com for any special shipping arrangements.

Other than United States ship-to addresses and for expedited shipping:

Email hypnoears@gmail.com for more information on cost and availability.

If you’re purchasing a HypnoEars item as a gift, special packaging and a hand written note can be included at no extra cost. Please use the “contact the seller” link at the bottom of the page to inform us of the occasion, shipping address, and personal message to be included in the package.

 

Refunds and Exchanges

If you are ever unhappy with your purchase, please let me know and I will do all I can to fix it. I will accept returns within 2 weeks of purchase.

We do recommend however that you ship it back via USPS with Delivery Confirmation. This is done at www.usps.com. As soon as we receive your order (in its originally shipped condition), you will receive a full refund less the amount HypnoEars originally paid for shipping. Refunds will be processed in the same manner as the original payment.

After fourteen days and up to thirty days you may return your order for shop credit – also less HypnoEars’ hard cost for shipping.

We do not accept returns after thirty days.

 

Sales Tax

HypnoEars is responsible for this tax and remits it to all affected states at the appropriate rate.

 

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for completing the order. This includes information pertaining to gift recipients.

 

We do not use this information to compile a mailing list nor do we sell the information. Once your order is shipped, your order information is securely filed for tax return purposes and shredded after three years.

 

 

 

 

 

 

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